FitBis support

Contact us

Email contact@fitbis.app. We usually reply within two business days, in Hebrew, Arabic or English.

Subscriptions and billing

Subscriptions are billed by the App Store or Google Play. To change or cancel yours, open your store account's subscription settings.

Bought on another device or reinstalled the app? Tap “Restore” on the subscription screen to get access back.

Signing in

If a sign-in code does not arrive, check your spam folder and wait a minute before asking for a new one — each new code replaces the last.

Nutrition values

Restaurants do not publish calories and macros for their dishes, so FitBis estimates them with AI from each dish's name, description and photo. Treat them as approximations. FitBis does not provide medical advice.

Your account and data

You can delete your account from the Profile tab in the app, or follow the steps on the “Delete your account” page linked at the bottom of this site.